Member-Supported Care: Time, Availability, and Real Results
Why Primary Care Needs a Different Model
Most primary care practices depend entirely on insurance payments to stay afloat. This forces them to pack their schedules with large patient panels, leaving little time for the personalized attention that makes primary care effective.
At Mint Health, we believe you deserve better. Our member-supported model gives your provider what they need most: time, availability, and the mental capacity to truly focus on your care.
Your whole visit is with your provider
What This Looks Like in Practice
When you're away from home: A patient discovered a tick during a vacation in the woods. Because we knew his medical history and could respond quickly, we called in a prescription to his local pharmacy. No urgent care visit, no interruption to his trip, no unnecessary stress.
When time matters most: After a patient felt unwell for over a week, Sara's years of emergency department experience helped her recognize the seriousness of his condition. She strongly advised him to go to the hospital for evaluation and even called ahead to prepare the ER staff. That kind of attention to detail can be life-changing.
When you need deeper answers: A woman in her 30s had struggled with health concerns for years. Because Sara had time to really listen, they were able to get to the root of issues that had been overlooked elsewhere.
How Member Support Works
Your membership creates the infrastructure for personalized care while insurance billing keeps medical services affordable and accountable. This dual approach means you get quality care without premium pricing.
But it's not just about our members. When we have availability, we reach out to community organizations like the Waterbury Senior Center to offer same-day care to anyone who needs it. Your membership makes this community service possible.
The Bottom Line
Primary care works best when providers have time to think, space to respond, and the ability to really know their patients. Member support makes this possible while keeping care accessible to everyone.
Because healthcare should be personal, not rushed.
In your corner,
Sara Headley, FNP
